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Owner's Guide

Keeping Your Spa Crystal Clear

Maintaining your Eco Spa takes about 15 minutes a month. Here's everything you need.

Simple Maintenance

Your Monthly Routine

Three steps. That's it. No chemistry degree required.

1
5 Minutes
Check pH Levels
Dip a test strip, read the color. If it's off, add a small amount of pH Up or pH Down. Target range: 7.2 to 7.8. Simple.
2
30 Seconds
Add Enzyme Stick
Drop in a fresh enzyme stick. It breaks down oils, lotions, and organic buildup so your water stays clean between full treatments.
3
10 Minutes
Clean the Filters
Pull the filters out, rinse with a garden hose, and put them back. Once a quarter, soak them in filter cleaner overnight for a deep clean.

Total monthly time: under 16 minutes.

Water Care Essentials

Need Supplies?

Test strips, pH balancers, enzymes, filters and more. Everything owners ask us where to buy, in one place.

Recommended Products

Resources

Need Help?

Watch our setup walkthrough or reach out directly. We're here for you.

Contact Support

Have a question about your spa? Whether it's water chemistry, a technical issue, or just want advice, get in touch.

Get in Touch

Email Us

info@ecospascanada.com or call (778) 535-4445. We're here Mon-Fri 9am-5pm.

Send Email

Operating Questions

Frequently Asked Questions

How much time does an Eco Spa really take to look after?

The routine above runs to under sixteen minutes a month: check pH, drop in an enzyme stick, rinse the filters. Quarterly you soak the filters properly, and you drain and refill a few times a year depending on how heavily the tub is used.

How often should I drain and refill?

It depends on bather load rather than the calendar. A couple using it a few evenings a week can go four to six months; a family using it most days is closer to three to four. Drain when sanitiser stops holding or foam keeps returning, whichever comes first.

What temperature should I keep it at?

Most owners sit between 38 and 40 degrees Celsius and leave it there year round. Holding temperature costs less than reheating from cold, and a lower set point reduces your freeze margin in winter.

Something looks wrong. What now?

Call us before you start changing things. Most of what people diagnose as a fault turns out to be a clogged filter, a low water level or air trapped in the plumbing, and all three are quick to sort out over the phone.