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Our Commitment

Warranty

We stand behind every Eco Spa we build.

Lifetime shell warranty
Lifetime cover warranty
2-Year components

What's Covered

Warranty Coverage

Lifetime Shell Warranty

One-piece HDPE construction. No seams to split, no surfaces to crack. We're the only company in the world that can offer a one-piece lifetime warranty.

Lifetime Hard Cover Warranty

Solid, non-porous, and engineered to never degrade. The last cover you'll ever buy.

2-Year Component Warranty

All mechanical components covered for 2 full years from delivery.

Full Warranty Terms

Warranty Details

Eco Spa assumes no liability or responsibility for incidental, consequential or other damage including, but not limited to, removal of a deck or other custom fixture(s), transportation or shipping charges, telephone charges, rental of a like product during the time warranty service is being performed, travel, loss of use, damage to personal property and loss of revenue, use, time or inconvenience resulting from the loss of use of any ECO SPA covered by this warranty, as applicable by state laws.

This warranty does not cover any spa that has been subject to misuse, neglect, negligence, accident, civil disturbance, acts of nature or that has been operated in a way contrary to the recommended operating instructions or that has not been installed as specified in the ECO Spa Owner's operating manual.

This warranty does not cover any Spa that has been modified or altered, except with parts or options that are authorized by Eco Spa and installed according to recommended installation instructions.

This warranty also does not cover any problems caused by improper water chemistry, improper pH balance, improper wiring, use of extension cords or failure to provide an isolated electrical service. Not covered are electrical issues or other problems which are not from defects in manufacturing.

This warranty does not cover any ECO SPA that is being used for commercial purposes or has been operated extensively on display or that has been left uncovered or without water for long periods of time.

Effective: March 2017

Quick Reference

What's Not Covered

01 Misuse, neglect, or accidents
02 Improper water chemistry or pH balance
03 Improper wiring or use of extension cords
04 Unauthorized modifications or alterations
05 Commercial use or display operation
06 Left uncovered or without water for extended periods
07 Removal of decks/fixtures, transportation, or rental costs

Questions About Coverage?

We're Here to Help

Have questions about our warranty coverage? Contact us and we'll walk you through everything.